customer service 2 articles

AI

Smart but Cold: What AI Still Can’t Do in Customer Support

By Tachat Igityan 2 June 2025 3 mins read

Have you ever tried to reach out to customer support and received a reply from […]

Deals

Is the Future of Customer Service Conversational AI? Romanian NLX Bets on That With a Fresh €4M Investment

By Elena Vrabie 10 January 2023 3 mins read

  • US-based, but with Romanian DNA, startup NLX has raised over €4.2M in a […]